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Video Customer Support Manager at Motorola Solutions - ApplyBlast

Video Customer Support Manager

Motorola Solutions

19 days ago

4.2 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Video Customer Support Manager ensures contractual obligations are met and provides expert support for video solutions, including Mobile Video and Vehicle Intelligence. This role serves as the primary point of contact for customers, managing service agreements, SLA compliance, and complex issue resolution. The position focuses on building trusted relationships, driving operational acceptance, and coordinating technical resources to deliver exceptional service.

Responsibilities

Manage customer contracts and ensure service level agreement compliance
Direct resources to solve complex technical issues across customer base
Coordinate technical changes and support service contract renewal processes

Skills

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.