## Franchise Specialist – Franchise Sidekick **Location:** Remote or Hybrid (Omaha Headquarters) **Job Type:** Full‑Time W2 Employee **Reports To:** Senior Specialist & Chief Growth Officer **Compensation:** $47,500 base salary + commission & incentives *Expected annual earnings:* $70,000 – $120,000+ (depending on performance) --- ### Role Overview As a **Franchise Specialist**, you will be the first point of contact for prospective franchise owners. You’ll conduct 10‑15 minute discovery calls to uncover goals, motivations, financial readiness, and expectations, then qualify leads and schedule them for an Advisor Call. This is a consultative, relationship‑focused role—not a closing position. #### Key Responsibilities | Area | Percentage of Time | Duties | |------|---------------------|--------| | **Sales Qualification & Client Connection** | 40% | • Conduct structured discovery calls
• Set expectations for franchise exploration
• Discuss liquidity & investment ranges professionally
• Build trust quickly | | **Call Volume Management & Outreach** | 30% | • Make 50‑100 outbound calls daily to self‑qualified leads (no cold calling)
• Maintain high call quality and booking performance
• Navigate objections with empathy | | **Pipeline Management & Handoff Support** | 20% | • Document call notes accurately in HubSpot
• Track lead progress and ensure smooth handoff to Advisors
• Assist with scheduling/rescheduling | | **Process Improvement & Team Collaboration** | 10% | • Share insights to improve lead experience
• Collaborate with Specialists, Advisors, and leadership
• Maintain discipline and consistency in a high‑volume environment | #### A Day in the Life - Review inbound leads and plan outreach. - Conduct multiple 10‑15 minute consultative calls. - Normalize financial discussions, handle objections, and schedule Advisor Calls. - Capture detailed notes in HubSpot and track pipeline status. - Participate in daily huddles, coaching sessions, and team collaboration. --- ### What’s In It For You? - **Compensation Flexibility:** Base salary + commission on each converted call and won deal. - **Paid Time Off:** 16 days PTO + 2 floating holidays + 1 paid volunteer day + 9 paid company holidays (additional PTO earned with tenure). - **Franchise Ownership Program:** Discounted franchise purchase ($30‑$50k savings) after establishing with Sidekick (restrictions apply). - **Client Referral Commission:** $3,000 for each qualified lead that purchases a franchise. - **Benefits:** - Full medical with up to $750/month employer contribution - Employer‑paid dental, vision, and life insurance (no employee cost) - Optional HSA, supplemental insurance, cybersecurity coverage - 401(k) with 3% employer contribution - Home office stipend for remote workers - $1,500 annual “Best Self” stipend for personal & professional development --- ### Ideal Candidate - Naturally curious, skilled at deep, goal‑oriented conversations. - Excellent verbal communication; creates a warm, confident tone. - Able to follow a structured process while staying conversational. - Comfortable discussing liquidity, investment levels, and financial readiness. - Resilient under pressure; handles objections with empathy. - Experience in consultative sales, customer success, franchise development, or similar client‑facing roles. - High emotional intelligence; picks up on tone shifts and cues. - Organized, coachable, detail‑oriented with strong follow‑through. - Proficient with CRM tools (HubSpot) and managing multiple conversations. - Thrives in a high‑accountability, high‑reward environment. - Passionate about business ownership and helping others achieve it. --- ### Working Conditions - Hybrid work structure (in‑office & remote). - < 10 % travel annually. - Minimal physical requirements. --- ### Hiring Process 1. Application review. 2. First‑round interview – discuss goals and fit. 3. Second‑round interview with additional team members. 4. (Optional) Short task or exercise related to the role. 5. Final decision and offer discussion. Franchise Sidekick is an **equal opportunity employer**. We celebrate diversity and are committed to an inclusive environment. Accommodations are available upon request during the hiring process. --- **Apply now** – Sales – Omaha, NE – Remote (United States)

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