VIP Manager (Account management) STFC

Scopely(4 days ago)

HybridFull TimeSenior$70,000 - $90,000Customer Support/Account Management

About this role

Scopely is seeking a VIP Manager to manage relationships with high-value players for their Star Trek Fleet Command game in Barcelona. The role involves customer engagement, team management, data analysis, and feedback collection to enhance player satisfaction and retention.

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Required Skills

Customer Support
Account Management
Data Analysis
Communication
Player Engagement
Community Management
Quality Assurance
Problem Solving
Campaign Management
Analytics

About Scopely

scopely.com

Scopely is a global interactive entertainment company that develops and publishes mobile-first video games. Its portfolio includes top, award-winning titles such as MONOPOLY GO!, Star Trek™ Fleet Command, Stumble Guys, MARVEL Strike Force, and Yahtzee® With Buddies. The company emphasizes live-ops, data-driven development, and partnerships with major IP holders to grow and sustain player engagement. Scopely operates worldwide with cross-functional teams focused on product, publishing, and community to deliver ongoing content and experiences.

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