VIP Manager, Account management
Scopely(3 days ago)
About this role
Scopely seeks a VIP Manager to oversee relationships with high-value players in the Star Trek Fleet Command game. The role involves engaging with VIP players through various communication channels, managing a support team, and analyzing player data to enhance customer satisfaction and loyalty.
Required Skills
- Customer Service
- Account Management
- Data Analysis
- Communication
- Community Management
- Conflict Resolution
- Game Support
- Player Engagement
- Reporting
- CRM
About Scopely
scopely.comScopely is a global interactive entertainment company that develops and publishes mobile-first video games. Its portfolio includes top, award-winning titles such as MONOPOLY GO!, Star Trek™ Fleet Command, Stumble Guys, MARVEL Strike Force, and Yahtzee® With Buddies. The company emphasizes live-ops, data-driven development, and partnerships with major IP holders to grow and sustain player engagement. Scopely operates worldwide with cross-functional teams focused on product, publishing, and community to deliver ongoing content and experiences.
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