VIP Relationship Manager
Crypto.com(1 month ago)
About this role
The Relationship Manager, VIP at Crypto.com manages a portfolio of high-value clients, acting as their primary advocate within the organization. The role focuses on understanding client goals to deepen loyalty and expand their engagement with the Crypto.com ecosystem. It also includes acquiring new high-value clients and influencing the evolution of the VIP offering. The position operates in a remote, fast-paced environment within a rapidly growing global cryptocurrency platform.
Required Skills
- Client Relationship Management
- Customer Success
- Sales Strategy
- Account Management
- Crypto Industry Knowledge
- Fintech Knowledge
- Gaming Industry Knowledge
- Needs Analysis
- Market Research
- Client Retention
+10 more
Qualifications
- 4+ years client-facing experience in Relationship Management, Sales, or Customer Success
About Crypto.com
crypto.comCrypto.com is a cryptocurrency platform and exchange that lets users buy, sell, store, and trade 400+ cryptocurrencies through its mobile app and web exchange. Beyond spot trading, it offers a suite of products including a custodial wallet, staking and Earn programs, a crypto debit card, DeFi tools, NFT marketplace, and institutional services. The company emphasizes security, compliance, and a consumer-friendly experience, positioning itself as an all-in-one gateway for retail and institutional crypto users globally.