VIP Services Representative - MGM National Harbor

Park Restaurant and Bar(27 days ago)

National Harbor, MDOnsiteFull TimeMedior$40,000 - $40,000Guest Services

About this role

A VIP Services Representative at MGM Resorts serves as a dedicated guest-facing role focused on providing high-touch support to high-value gaming guests and enhancing the MGM Rewards experience. The position represents the property's commitment to personalized hospitality and guest loyalty within a casino-resort environment.

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Required Skills

Reservations
Customer Service
Multitasking
Upselling
Cross-Selling
Data Entry
Communication
Problem Resolution

Qualifications

High School Diploma or GED

About Park Restaurant and Bar

mgmresorts.com

MGM Resorts International (NYSE: MGM) is a global gaming, hospitality and entertainment company operating 31 hotels and casinos worldwide. Its integrated resorts combine gaming with hotels, dynamic meeting and convention spaces, live shows, dining and nightlife. MGM serves both leisure and business travelers and promotes direct bookings through its platform. The company positions itself as a provider of large-scale entertainment experiences and destination hospitality.

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