Fairmont Banff Springs
The VIP Supervisor - Front Office / Concierge at Fairmont Banff Springs leads and supports the VIP Concierge team to deliver exceptional personalized service to high-profile guests. This role involves coordinating all phases of the guest stay, mentoring colleagues, and ensuring seamless service experiences. The position requires a strong understanding of the hotel and surrounding area to anticipate guest needs and elevate the overall guest journey.
Fairmont Banff Springs is an iconic luxury hotel located in the heart of the Canadian Rockies in Banff National Park, Alberta, built in 1888 with a rich history tied to the Canadian Pacific Railroad. The hotel operates across over 30 departments offering more than 250 roles, spanning guest-facing, colleague-facing, and leadership positions. As a flagship Fairmont (Accor) property, it is known for delivering exceptional hospitality and creating lasting memories for guests and colleagues alike.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fairmont Banff Springs.