Signal Financial Federal Credit Union
The Virtual Branch Advisor I provides digital-first, relationship-focused service to credit union members through phone, chat, secure messaging, and video banking. The role involves authenticating members, processing account maintenance, and promoting self‑service tools while meeting performance and compliance standards.
Headquarters
Kensington, Maryland, United States
Company Size
51-200 employees
Founded
1947
Signal Financial FCU is a member-owned credit union delivering smart, convenient banking for individuals and families. It offers standard financial products—checking and savings, auto and personal loans, mortgages, and credit cards—with strong online and mobile banking capabilities. As a not-for-profit cooperative, it emphasizes competitive rates, low fees, and personalized member service, supported by financial education resources. The credit union focuses on secure digital access alongside in-branch support to help members reach their financial goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Signal Financial Federal Credit Union.
30% below the average for this role