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Virtual Customer Service Representative / Remote at WHIZZ - ApplyBlast

Virtual Customer Service Representative / Remote

WHIZZ

5 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Virtual Customer Service Representative at a remote company provides support to customers through virtual means, ensuring timely and effective resolution of inquiries and issues.

Responsibilities

Provide customer support through virtual channels
Resolve customer inquiries and issues efficiently
Maintain positive customer interactions and feedback
Track and follow up on customer service tickets
Ensure compliance with company policies and standards

Skills

About WHIZZ

getwhizz.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2022

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Whizz offers delivery-focused e-bikes with rent-to-own options and battery swapping. The lineup includes models such as Storm, Storm-2, Thunder, and Monster, with ranges from about 60 to 160 miles and pricing starting around $49 per week or $169 per month. The brand operates in New York City and Washington, DC, with an ID-based signup process.