Virtual Field Access Manager (vFAM)

The Virtual Field Access Manager (vFAM) is responsible for delivering virtual education on access resources and driving patient pull-through by guiding provider offices through benefit verification, reimbursement processes, and payer navigation. This role supports patient access to QUTENZA and other Averitas products by engaging with healthcare provider offices remotely to troubleshoot access challenges and ensure timely treatment initiation. The position requires collaboration with internal stakeholders and the Averitas HUB to address a range of access needs across assigned accounts.