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C0000177844P
The Virtual Field Service Technician supports JELD-WEN's commitment to world-class after-sales service by utilizing Visual Remote Assistance to resolve customer requests or initiate claims. This role involves communicating with customers to understand product or installation issues, identifying necessary parts, and writing detailed reports of virtual appointments. The position also requires providing virtual support for field technicians, reporting systemic product issues, and auditing field service tasks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for C0000177844P.
15% below the average for this role