Virtual Hotel Customer Service Coordinator

Destination Knot(1 month ago)

RemoteFull TimeJunior$32,355 - $44,361 (estimated)Customer Service

About this role

A Virtual Hotel Customer Service Coordinator at Destination Knot supports clients in arranging lodging for leisure, group, and business travel. The role focuses on coordinating hotel stays to ensure smooth, hassle-free bookings while reflecting the company’s commitment to high-quality service. The coordinator works fully remotely and interacts with clients through digital channels. Training and support are provided along with access to industry partnerships and hotel programs.

View Original Listing

Required Skills

Customer Service
Client Needs Assessment
Hotel Booking
Reservation Management
Record Keeping
Remote Communication
Digital Tools
Follow Up
Travel Coordination
Time Management

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.