Virtual Hotel Customer Service Coordinator

Destination Knot(1 month ago)

RemoteFull TimeJunior$33,094 - $45,304 (estimated)Customer Service

About this role

The Virtual Hotel Customer Service Coordinator role at Destination Knot focuses on supporting clients with lodging arrangements for leisure, group, or business travel. The coordinator ensures bookings run smoothly from recommendation through confirmation and follow-up, while maintaining accurate client records. This position emphasizes maintaining high service standards and aligning with the company’s commitment to exceptional customer experiences. The role is fully remote, offering a collaborative environment with structured training and access to industry partnerships.

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Required Skills

Customer Service
Client Needs Analysis
Travel Planning
Hotel Booking
Reservation Management
Record Keeping
Digital Tools
Remote Communication
Professional Demeanor
Time Management

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.