Virtual Hotel Customer Service Coordinator
Destination Knot(1 month ago)
About this role
The Virtual Hotel Customer Service Coordinator supports clients in arranging lodging for leisure, group, or business travel. The role focuses on ensuring smooth end-to-end bookings while maintaining high service standards. The coordinator works remotely and leverages digital tools to manage reservations and client interactions. Training and guidance are provided, along with access to industry partnerships and hotel programs.
Required Skills
- Client Needs Assessment
- Travel Planning
- Hotel Booking
- Reservation Management
- Customer Communication
- Record Keeping
- Digital Tools
- Remote Collaboration
- Professional Demeanor
- Willingness To Learn
About Destination Knot
destinationknot.coThe site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.
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