Virtual Hotel Customer Service Coordinator

Destination Knot(1 month ago)

RemoteFull TimeJunior$34,126 - $46,621 (estimated)Customer Service

About this role

A Virtual Hotel Customer Service Coordinator at Destination Knot supports clients in arranging hotel accommodations for leisure, group, and business travel. The role focuses on ensuring smooth, accurate bookings while maintaining a high standard of service. Coordinators work remotely, using digital tools to manage client information and communication. Training and support are provided along with access to industry partnerships and hotel programs.

View Original Listing

Required Skills

Customer Needs Analysis
Hotel Booking
Reservation Management
Client Communication
Record Keeping
Remote Collaboration
Digital Tools
Customer Service
Time Management
Attention To Detail

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.