Virtual Hotel Customer Service Coordinator

Destination Knot(19 days ago)

RemoteFull TimeJunior$39,272 - $53,243 (estimated)Customer Service

About this role

A Virtual Hotel Customer Service Coordinator supports clients in arranging lodging for leisure, group, or business travel, ensuring bookings proceed smoothly. The role represents Destination Knot’s service standards while working in a remote environment and engaging with industry partners and hotel programs.

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Required Skills

Client Communication
Reservation Management
Booking Changes
Record Keeping
Hotel Recommendations
Organization
Digital Tools
Remote Communication
Customer Service

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.