HAPO
The Virtual Solutions Specialist provides high-quality member service through virtual channels such as video, phone, and chat, resolving routine and moderately complex member needs. The role supports account openings, digital banking services, and consumer loan applications while identifying member needs through consultative conversations. This position also maintains accurate documentation, follows policy and security expectations, and escalates complex matters as needed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HAPO.