Virtualization Backup Engineer (Chinese Speaker)

Veeam Software(26 days ago)

RemoteFull TimeMedior$77,060 - $103,688 (estimated)Technical Customer Support

About this role

The Virtualization Backup Engineer supports Veeam Backup & Replication (VBR) by providing technical assistance to IT professionals and serving as a frontline technical contact. The role focuses on ensuring data resilience through investigation and resolution of customer issues, with coordination across third-party components and internal teams. It also contributes feedback to product teams and maintains accurate case documentation within SLA.

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Required Skills

Troubleshooting
Log Analysis
Customer Support
Case Ownership
Windows Administration
TCP/IP
Networking
VMware
HyperV
Linux

+7 more

About Veeam Software

veeam.com

Veeam Software builds backup, disaster recovery, and intelligent data management solutions for virtual, physical and multi‑cloud environments. The company emphasizes data portability and resilience, offering secure backup, rapid recovery, replication and tools to move and manage data across cloud, on‑premises and virtual platforms. Its platform‑agnostic, scalable products aim to minimize downtime, simplify compliance and enable flexible data mobility for enterprises. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is privately held and backed by Insight Partners.