Visitor Experience Associate

The Visitor Experience Associate serves as the primary point of contact at the Northwest Maritime Welcome Center, delivering exceptional hospitality and customer service to hotel guests, program participants, and general visitors. This role involves managing room bookings and check-ins, coordinating with the housekeeping team, and assisting with retail operations and visitor inquiries. The position requires navigating hotel software, supporting large events, and contributing to overall organizational operations as part of a collaborative team.