Visitor Services Representative

The Visitor Services Representative provides excellent customer service to MetroParks patrons, volunteers, vendors, and staff by handling inbound and outbound communications, resolving inquiries, and maintaining visitor contact logs. The role involves welcoming on-site visitors, managing reservations and payments for shelters, and providing administrative support to ensure a professional and courteous experience. The position requires maintaining confidentiality, monitoring public areas, and collaborating with subject matter experts to address complex issues.