Visual Product Designer
Pylon(1 month ago)
About this role
A Visual Product Designer at Pylon is responsible for setting the design vision and developing the design system of an all-in-one B2B customer support platform. This role involves collaborating directly with engineers and cofounders to address customer feedback, create high-fidelity mockups, and define user flows for new features. The designer will play a key role in shipping significant features quickly, engaging in a fast-paced environment without traditional product management oversight.
Required Skills
- Product Design
- Visual Design
- Customer Feedback
- Engineering Collaboration
- User Flows
- High Fidelity Mocks
- UI/UX
- Design System
- Analytics Validation
- Organization
+1 more
About Pylon
usepylon.comPylon is an AI-native support platform designed specifically for B2B companies, streamlining customer interactions across various modern channels such as Slack, email, chat, and more. The platform leverages AI to automate responses, enhance knowledge management, and provide insights for account intelligence, significantly improving response times and operational efficiency. With a focus on integrating ticketing, chat, and a robust knowledge base into one cohesive tool, Pylon enables businesses to resolve customer issues quickly and effectively.