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VOC Specialist at AT&T - ApplyBlast

VOC Specialist

AT&T

2 months ago

3.4 on Glassdoor

Mount Weather, Virginia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The VOC Specialist supports the Federal Government by providing operations and maintenance for contracted video teleconference services. This role involves scheduling and facilitating video conferences, troubleshooting multi-vendor equipment, and delivering first-tier customer support. The position requires strong communication skills and the ability to maintain secure, reliable communication systems at a customer site.

Responsibilities

Schedule and facilitate video conferences with remote sites
Provide first tier support and troubleshoot multi-vendor equipment
Manage third tier call-outs and maintain video teleconference schedules

Skills

Qualifications

TS clearancePublic TrustPolycomCiscoPexep

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.