Voice Coach
Cooper
About this role
A Trainer/Language Coach at Mr. Cooper Group is responsible for managing team performance, conducting training and refresher sessions, and ensuring the team meets operational KPIs such as quality, customer satisfaction, and NPS. The role involves client management, process monitoring, team mentoring, and facilitating internal audits, with a focus on continuous improvement.
Skills
Qualifications
About Cooper
mrcooper.comWhether you are considering buying your first home or ready to refinance your 12th, Mr. Cooper is here to guide you through the process. Let's get you home.
Recent company news
A Look At Cooper Companies (COO) Valuation After Recent Share Price Weakness
12 hours ago
Needham Raises its Price Target on The Cooper Companies, Inc. (COO) to $101 from $99 and Maintains a Buy Rating
22 hours ago
Forbes lists 4 South Jersey companies in America's Best Large Employers
2 days ago
The Cooper Companies, Inc. $COO Shares Sold by B. Metzler seel. Sohn & Co. AG
1 day ago
Ravens Releasing QB Cooper Rush
1 day ago
About Cooper
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cooper.