Voice Expert

Cresta(4 days ago)

RemoteFull TimeSenior$150,000 - $200,000Product/Design/Voice Experience

About this role

Cresta is revolutionizing customer interactions by integrating AI with human intelligence to enhance contact center operations. They develop intelligent voice experiences, working closely with clients and internal teams to create natural, brand-aligned AI voices that improve business outcomes.

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Required Skills

Voice Design
Audio Editing
Text-to-Speech
Natural Language Processing
Voice Acting
Sound Engineering
Speech Technology
Conversation Design
Branding
AI

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.

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