Voice of Customer Program Manager

The Data Modeling, AI Automation & Insights Specialist serves as the analytical backbone for Governance & Insights by building predictive customer experience models and automating reporting pipelines. This role leverages AI, NLP, and machine learning to transform raw survey and operational data into decision-ready insights across various Globe brands. Key duties include constructing end-to-end data integration architectures and developing self-serve dashboard infrastructure for stakeholder exploration.