ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Community Transit
The Voice of Customer Program Manager leads Community Transit's agency-wide Voice of Customer program, translating customer experience strategy into an integrated framework that drives customer-informed decision-making and measurable improvements. This role involves partnering with cross-functional teams to embed Voice of Customer practices into agency operations, synthesizing customer insights to identify opportunities, and coaching teams in human-centered design. The position requires establishing program governance, managing roadmaps, and presenting executive communications to enhance the overall customer experience.
Headquarters
Everett, Washington, United States
Company Size
201-500 employees
Founded
1976
Community Transit is the public transit agency serving Snohomish County, Washington, operating local fixed‑route buses, Swift bus rapid transit (Blue, Orange, Green), commuter express routes, vanpools and paratransit. It connects communities within the county to Link light rail, Seattle, Bellevue and regional transit centers, offering frequent local service and peak commuter options. Community Transit provides real‑time rider tools, trip planning and open data (GTFS/APIs) to help passengers plan and track trips. The agency focuses on accessibility, sustainability and improving regional mobility for residents and commuters.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Community Transit.
Community Transit didn’t post a salary, so this is our estimate from similar listings.