Voice Support Engineer
Assort Health
About this role
A Voice Support Engineer at Assort Health is responsible for maintaining the reliability and clarity of the telephony infrastructure that underpins AI-driven customer experiences. This role involves diagnosing and resolving complex VoIP issues, collaborating with customers, telecom providers, and internal teams to address call flows, routing, and integration challenges. Additionally, the engineer will work to improve systems and processes, identifying recurring issues and proposing long-term solutions to enhance operational stability as the company scales. The position requires expertise in SIP, RTP, PBX systems, and strong customer communication skills.
Skills
Qualifications
About Assort Health
www.assorthealth.comAssort Health is an innovative healthcare technology company specializing in agentic AI solutions designed for patient engagement. The company's voice AI technology enhances patient communication by automating routine calls, which significantly reduces wait times and improves access to healthcare services. With a focus on tailoring solutions for various medical specialties, Assort Health empowers healthcare providers to streamline operations and improve patient satisfaction, ultimately increasing their capacity to manage patient interactions effectively. Trusted by thousands of providers, Assort Health is committed to transforming patient access through its advanced AI capabilities.
Recent company news
PR NewswireAssort Health Secures $102 Million to Scale Nation's First Agentic AI Platform That Solves Longstanding Frustrations Tied to Patient Access and Experience
Sep 30, 2025
Fierce HealthcareAssort Health brings in $102M in 4 months to build out voice AI platform
Oct 2, 2025
TechCrunchExclusive: Assort Health nabs $50M to automate patient phone calls, sources say
Aug 26, 2025
HLTHAssort Health Secures $76M Series B for AI Patient Engagement Platform
Oct 2, 2025
FortuneExclusive: Assort Health raises $76 million Series B to build on voice AI healthcare platform
Sep 30, 2025
About Assort Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Assort Health.
Salary
$76k – $102k
per year