Aptive Pest Control
A VoIP Engineer at Aptive owns the design, stability, and roadmap of the Genesys Cloud contact center environment, including Twilio SIP trunking and AI-driven routing strategies. The role involves building and maintaining integrations between telephony platforms and an in-house CRM, setting telephony best practices, and driving the company's AI strategy for agent assist and conversation intelligence. This position requires a self-directed engineer to manage vendor relationships, ensure compliance, and mentor the telephony team while optimizing call center performance.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aptive Pest Control.
31% above the average for this role
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