Volunteer Experience Manager

Community Action House(1 month ago)

Holland, MIOnsiteFull TimeManager$53,000 - $58,000Volunteer Experience

About this role

The Volunteer Experience Manager oversees and advances organization-wide volunteer standards, systems, and strategies to ensure a positive and effective volunteer experience. The role leads the Volunteer Experience team and partners closely with program leaders to align volunteer engagement with organizational values and needs. It involves managing volunteer technologies, data, and feedback mechanisms while shaping the future direction of volunteerism within the organization. The position also carries supervisory responsibility for a Volunteer Experience Coordinator and collaborates across departments at the Food Club & Opportunity Hub location.

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Required Skills

Volunteer Management
Team Leadership
Cross-Functional Collaboration
Project Planning
Project Organization
Policy Development
Training Design
Process Improvement
Data Analysis
Metrics Development

+16 more

Qualifications

Bachelor's Degree

About Community Action House

communityactionhouse.org

Community Action House is a nonprofit community organization that works to "Nourish | Equip | Empower" local families by providing food assistance, basic necessities, and supportive services. It runs programs focused on emergency pantry support, client case management and resource navigation, and skills-building or empowerment initiatives to help households achieve stability. The organization partners with volunteers and donors to deliver direct aid and long-term supports to underserved neighbors.