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VP, AI Automation Engineer at Customers Bank - ApplyBlast

VP, AI Automation Engineer

Customers Bank

4 months ago

2.9 on Glassdoor

Malvern, PA

Onsite

Full Time

Senior

0 applicants

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About this role

The AI Automation Engineer at Customers Bank designs and builds intelligent automation layers, including agentic workflows, multi-step AI pipelines, and production-grade Python solutions for the bank's Loans, Deposits, and Payments domains. This role involves managing model operations, developing conversational voice agents, and implementing evaluation frameworks to ensure reliable AI outputs in a regulated financial environment.

Responsibilities

Design and build agentic workflows for Loans, Deposits, and Payments domains.
Develop and evaluate prompts for OpenAI and Anthropic models.
Manage model and prompt version rollouts within Azure environments.
Monitor live workflow outputs and detect performance drift or quality degradation.
Mentor junior engineers and establish enterprise-scale engineering standards.

Skills

About Customers Bank

customersbank.com

Headquarters

Reading, Pennsylvania, United States

Company Size

501-1000 employees

Founded

2009

View Profile

Customers Bank is banking built for entrepreneurs, by entrepreneurs offering a wide range of banking products designed with entrepreneurs like you. Member FDIC. Experience Customers Bank’s unique approach to banking.