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VP, Consumer Channels at Humana - ApplyBlast

VP, Consumer Channels

Humana

8 months ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Consumer Channel Executive at Humana plays a strategic role in transforming digital and conversational self-service channels to enhance customer experience, engagement, and health outcomes. The position involves leading omni-channel strategy, product management, channel optimization, digital retention, monetization, data analytics, and cross-functional collaboration.

Skills

Qualifications

10+ years leading digital or consumer experience organizationsProven ownership of digital channelsExperience leveraging product management rigorStrong understanding of customer-centered design and healthcare digital ecosystemsAbility to navigate complex organizations

About Humana

humana.com

Headquarters

Louisville, Kentucky, United States

Company Size

10001+ employees

Founded

1961

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