VP, Customer Service (Fraud-Group Retail)
UOB(1 month ago)
About this role
A customer-facing role within UOB’s retail banking operations focused on fair resolution of fraud-related compensation appeals. The position supports maintaining regulatory standards and preserving customer trust in cases involving fraudulent transactions and scams.
Required Skills
- Customer Service
- Fraud Management
- Compensation Review
- Communication
- Empathy
- Problem Solving
- Detail Orientation
- CRM
- Case Management
- Decision Making
+3 more
Qualifications
- Bachelor's Degree
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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