VP, Customer Support, Community, and Knowledge

The VP of Customer Support, Community, and Knowledge will define and execute a cohesive company strategy for Administration and End-user Support and Community while ensuring high-quality localized content creation for D2L products and services. This leader will drive operational excellence, manage a global team, and contribute to achieving revenue and customer retention targets through exceptional support and community engagement. The role involves collaborating with cross-functional teams to foster a high-performance culture and deliver positive customer outcomes.