VP, CX Advisory Services - North America

United States - Genesys Cloud Services, Inc.(5 days ago)

RemoteFull TimeSenior$215,500 - $378,900CX Advisory

About this role

Genesys is seeking a Vice President for its Customer Experience (CX) Advisory team in North America. The role involves leading strategic initiatives to transform customer and employee experiences through AI-powered solutions, engaging with executive stakeholders, and developing the practice and business growth.

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Required Skills

AI
Customer Experience
Change Management
Digital Transformation
Executive Leadership
Contact Center
Design Thinking
Data Analysis
Agile
Consulting

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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