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VP, Operations at Everlywell - ApplyBlast

VP, Operations

Everlywell

5 months ago

Austin, TX

Onsite

Full Time

Senior

2 applicants

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About this role

The Vice President of Operations leads Everlywell's integrated operations portfolio, overseeing Customer Experience, Project Management Office, Client Operations, and Print Communications. Reporting to the COO, this executive defines operating models, drives organizational efficiency, and partners cross-functionally to ensure service delivery aligns with strategic and financial goals.

Responsibilities

Define and execute the operating model for service delivery
Lead Customer Experience, PMO, Client Ops, and Print Communications teams
Partner with Finance to manage budgets and forecast capacity
Establish AI-driven automation models to reduce manual work
Build a robust metrics and analytics framework for performance

Skills

Qualifications

15+ years of progressive operations leadershipExperience leading multi-function operations teamsTrack record of owning complex operational portfoliosStrong quantitative and analytical background

About Everlywell

everlywell.com

Headquarters

Austin, Texas, United States

Company Size

501-1000 employees

Founded

2015

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Everlywell is a digital health company that provides at-home lab testing and health insights, helping people access convenient testing and telehealth-enabled care services.