WAN Engineer (L1)
NTT DATA,(1 month ago)
About this role
The WAN Engineer (L1) delivers managed network services to ensure clients' IT infrastructure remains operational by proactively identifying, investigating and resolving technical incidents. The role focuses on first-line support for standard and low-complexity incidents, working to meet service level agreements and maintain service continuity across a 24/7 shift roster.
Required Skills
- WAN
- Networking
- Routing
- LAN
- SDWAN
- Cisco IOS
- Wireless
- Troubleshooting
- Incident Management
- Shift Work
+3 more
Qualifications
- Diploma in IT/Computing
- Degree in IT/Computing
- ITIL Foundation
- CCNA
- CCNP
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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