Warranty Claim Assessor
MSX International
About this role
A Warranty Claim Validator at MSX International reviews and validates automotive warranty claims, supporting the dealer network through technical analysis, ensuring adherence to warranty policies, and providing exceptional customer service. The role involves manual review of claims, tracking claim status, and on-site work at a location near Jacksonville, FL.
Skills
Qualifications
About MSX International
msxi.comMSX International (MSXI) is a global services firm that partners with automotive and mobility companies to deliver customer experience, warranty and claims management, and digital transformation solutions across the vehicle lifecycle. It provides contact center and field-service operations, software and analytics, connected‑vehicle services, and dealer/support solutions designed to improve customer loyalty and reduce cost-to-serve. MSXI serves OEMs, dealers, and mobility providers worldwide with technology-enabled, data-driven operations and managed services.
About MSX International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $70k
per year