Warranty Coordinator

The Warranty Coordinator serves as the primary point of contact for claims reporting incidents of customer dissatisfaction initiated by Home Center partners, managing a specific region of dealer networks to ensure timely and satisfactory resolutions. This role involves maintaining accurate service records, creating service part orders, scheduling dispatches, and troubleshooting service-related issues for customers. The position requires frequent communication with customers, sales representatives, and business partners to keep them informed of claim progress and ensure exceptional after-sales service.