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Web Conferencing Support Engineer at RTX - ApplyBlast

Web Conferencing Support Engineer

RTX

2 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Web Conferencing Support Engineer joins RTX's Enterprise Services team to deploy, manage, and optimize Microsoft Teams Audio Conferencing services. The role ensures reliable PSTN connectivity, high call quality, and provides tier‑2/3 troubleshooting for enterprise users across multiple business units. The engineer also handles licensing, configuration, and vendor coordination while supporting remote work from Puerto Rico.

Responsibilities

Provide tier‑2/3 support for escalated conferencing issues
Configure and manage Teams Audio Conferencing licenses and PSTN routing
Monitor call quality and troubleshoot issues using CQD and PowerShell

Skills

Qualifications

Microsoft Cloud Certification

About RTX

rtx.com

Headquarters

Arlington, Virginia, United States

Company Size

10001+ employees

Founded

2020

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At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.