Chainstack
Chainstack is seeking a Web3 Customer Support Engineer to provide technical support for blockchain infrastructure, helping customers build, operate, and troubleshoot nodes and APIs. The role requires a blend of technical troubleshooting skills, clear communication, and ownership to resolve complex issues involving RPC endpoints, smart contracts, and network behavior. Candidates will collaborate with engineering and DevOps teams to improve support workflows, documentation, and the overall customer experience in a remote, AI-first environment.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2018
Chainstack is a leading blockchain infrastructure providing company. Build, run and scale blockchain applications using Chainstack nodes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chainstack.
Chainstack didn’t post a salary, so this is our estimate from similar listings.
22% above the average for this role