Weekend Intake & Admissions Specialist

The Weekend Intake & Admissions Specialist serves as the primary point of contact for prospective patients and families, guiding them through the intake and admissions process via phone. This role involves building trust, gathering accurate information, managing leads, and ensuring detailed documentation and smooth handoffs to the weekday admissions team. The specialist must be empathetic, organized, and comfortable handling sensitive conversations while maintaining persistence in follow-ups.