Welfare Support Officer

Aston Villa Football Club is seeking a Welfare Support Officer to join the Safeguarding Department, providing first-point contact and support for safeguarding and welfare incidents at Villa Park and the Sports Illustrated Warehouse. The role involves working flexibly across evenings, weekends, and matchdays to ensure a safe and positive experience for fans and guests. This position requires strong interpersonal skills and the ability to remain calm under pressure while resolving issues and escalating incidents as needed.