Werkstudent:in Customer Support

The role involves providing empathetic and solution-oriented support to patients via phone, email, and chat, focusing on payment and billing inquiries. As part of the Customer Support team, you will act as the voice of Nelly, ensuring patients feel well-cared for while collaborating with internal teams to improve processes. This full-time position offers 20 hours per week with a monthly gross salary of €1,650, allowing for remote or hybrid work across Germany.