WFM Solution Engineer
NICE(11 days ago)
About this role
A WFM Solution Engineer at NiCE supports sales, designs solutions, and drives adoption of workforce engagement management solutions across the APAC region. The role involves collaborating with various teams to deliver demonstrations, support cloud transformations, and help expand the company's WFM footprint.
Required Skills
- Solution Design
- Cloud Transformation
- Customer Engagement
- AI-Driven Workforce
- Solution Engineering
- Technical Response
- Value Engineering
- Workforce Management
- Workforce Optimization
- Digital Adoption
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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