Windows Server and Desktop Operations Engineer

This role requires a seasoned IT professional with over a decade of experience managing Windows Server and Desktop operations within large-scale enterprise environments. The position involves participating in rotational on-call support, utilizing infrastructure monitoring tools, and applying deep expertise in virtualization and cloud platforms to ensure high availability and performance. The ideal candidate will collaborate with geographically dispersed teams to manage critical incidents, maintain ITSM processes, and drive infrastructure planning and implementation across the APAC region.