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Wireless Network Support Engineer II at Hewlett Packard Enterprise - ApplyBlast

Wireless Network Support Engineer II

Hewlett Packard Enterprise

1 month ago

4.8 on Glassdoor

Heredia, Heredia, Costa Rica

Hybrid

Full Time

Medior

0 applicants

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About this role

The Wireless Network Support Engineer II provides advanced technical support for enterprise wireless networking environments, focusing on troubleshooting complex WLAN and network connectivity issues. This role involves resolving customer escalations, analyzing logs and network behavior, and collaborating with engineering teams to identify root causes and drive solutions. The position requires a blend of hands-on wireless troubleshooting experience, solid networking knowledge, and strong customer-facing communication skills.

Responsibilities

Troubleshoot complex wireless connectivity and network issues
Configure and manage enterprise wireless access points and WLAN environments
Analyze logs and packet captures to identify root causes of technical issues

Skills

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.