Alcatel-Lucent Enterprise
The WLAN Technical Support Expert at Alcatel-Lucent Enterprise provides high-level wireless technical support for ALE IP and WLAN Networking products to business partners, channels, and customers. The role involves troubleshooting complex technical issues, collaborating with internal teams like engineering and sales, and ensuring customer satisfaction through expert guidance and problem resolution. The position requires strong organizational, troubleshooting, and communication skills to manage sensitive customer issues and contribute to product improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Alcatel-Lucent Enterprise didn’t post a salary, so this is our estimate from similar listings.