WordPress Helpdesk Customer Service Representative

Scale Army(5 days ago)

RemoteContractJunior$35,621 - $49,411 (estimated)Scale Army Careers

About this role

A Customer Service Representative role at DesignStudio Network involves providing first-line support for clients' WordPress and technical inquiries. The role emphasizes empathetic communication, troubleshooting, and escalation of complex issues, offering opportunities for professional growth in a remote setting.

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Required Skills

WordPress
Customer Support
Ticketing Systems
Troubleshooting
Communication
Google Search Console
Technical Support
Empathy
Problem Solving
Remote Work

About Scale Army

careers.scalearmy.com

Scale Army is a global staffing company specializing in sourcing, vetting, and deploying high-performing marketers and sales professionals. With a focus on providing nearshore and offshore talent, Scale Army helps businesses accelerate their growth by meeting their staffing needs efficiently. The company is dedicated to connecting organizations with skilled professionals who can contribute to achieving ambitious sales and marketing objectives. Based in Miami, Scale Army emphasizes a thorough selection process to ensure only top talent is deployed to their clients.

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