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Workday Customer Success Lead at Strada Global - ApplyBlast

Workday Customer Success Lead

Strada Global

5 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Customer Success Lead manages the successful delivery of post-implementation Tier 3 services on the Workday platform to Strada clients, acting as the primary delivery contact and strengthening client relationships.

Responsibilities

Manage and foster strong relationships with aligned clients
Coordinate with internal and client teams for delivery excellence
Ensure adherence to Strada workflow and documentation standards
Handle recurring hour renewals and invoice approvals
Resolve client delivery concerns and escalate issues as needed

Skills

Qualifications

Bachelor's Degree in technical, business, or financial disciplineApplication CertificationProven consultative skillsAdvanced Excel and PowerPoint skills

About Strada Global

stradaglobal.com

Headquarters

The Woodlands, Texas, United States

Company Size

1-10 employees

View Profile

Discover Strada’s global people, payroll, and technology solutions - serving 180+ countries. Simplify complexity, ensure compliance, and fuel organizational growth with our end-to-end services.