JPMC
The Workforce Analyst in Payments role supports the COS Solution Center by providing real-time monitoring and scheduling for contact centers. This position aligns employee schedules with business resources to ensure key performance standards and high service levels for call-center specialists. The role involves analyzing service levels, optimizing off-phone time, and driving continuous improvement initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
52% above the average for this role